Recurrent: Ministerol Interior

Resolution appealed: R/0294/2024

In exercise of the right of access to public information, the Ministry of the Interior was asked to know certain incidents that occurred on its website during the electoral day of May 2023; in particular, the reports of the company Indra and the parties involved on the reasons for the fall, the protocols that have failed, the person responsible for the decision and the measures of restoration; the security plan of the web; the copy of the complaints received by the Ministry and its resolution; the detail of the excesses of traffic on the web and the capacities of the system to deal with them; and the copy of the press releases on the incidents referred to.

The Ministry limited access to reports, protocols, web security plan and details of traffic surpluses, considering the application of the limit contemplated in article 14.1.d) LTAIBG (harm to public security).

Once the complaint has been filed, the Transparency Council considers it partially because it considers that the Ministry should have provided the reports of the awarding company in the part that does not refer to the specific security measures or the detail of the traffic on the web; thus respecting the principle of proportionality and establishing an appropriate balance between the satisfaction of the right of access to public information and the protection of public security.