Global data on CTBG activity during the year 2022
Total Entries (2022)
Activity (entry) | Year 2022 | Year 2022 % | Accumulated 2015-2022 | Accumulated % |
|---|---|---|---|---|
Complaints | 2094 | 55.9% | 11635 | 53.3% |
Complaints | 141 | 3.8% | 689 | 3.2% |
Complaints and suggestions | 29 | 0.8% | 157 | 0.7% |
Consultations on implementation of the Act | 97 | 2.6% | 731 | 3.3% |
Information to the citizen | 1387 | 37.0% | 8609 | 39.5% |
TOTAL ENTRIES | 3748 | 100% | 21821 | 100% |
Monthly Entries (2022)
Activity | jan. | feb. | mar. | apr. | may | jun. | jul. | aug. | sep. | oct. | nov. | dec. | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Complaints | 122 | 191 | 161 | 142 | 150 | 191 | 200 | 116 | 183 | 168 | 393 | 106 | 2094 |
Complaints | 15 | 6 | 10 | 7 | 22 | 9 | 10 | 7 | 10 | 25 | 17 | 3 | 141 |
Complaints and suggestions | 0 | 1 | 2 | 2 | 3 | 5 | 5 | 3 | 2 | 5 | 1 | 0 | 29 |
Consultations on implementation of the Act | 9 | 13 | 9 | 3 | 11 | 15 | 7 | 3 | 5 | 6 | 15 | 1 | 97 |
Information to the citizen | 114 | 112 | 127 | 109 | 113 | 114 | 124 | 93 | 101 | 115 | 100 | 165 | 1387 |
TOTAL ENTRIES | 260 | 323 | 309 | 263 | 299 | 320 | 331 | 222 | 301 | 319 | 526 | 275 | 3748 |
Claims art. 24 received per year
Totals | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|
11635 | 517 | 890 | 1067 | 1338 | 1780 | 1704 | 2245 | 2094 |
Claims admitted, inadmissible and filed
| Total resolutions | 2022 | 2022 % | Accumulated (2015-2022) | Accumulated % |
|---|---|---|---|---|
| Admitted | 1409 | 85.3% | 7770 | 74.8% |
| Inadmissible | 106 | 6.4% | 1883 | 18.1% |
| Archived | 136 | 8.2% | 729 | 7.1% |
| TOTALS | 1651 | 100% | 10382 | 100% |
In the initial phase, the complaints received can be:
- Admitted to processing: they meet the legal requirements to proceed to their examination
- Inadmissible: they do not meet the legal requirements to be examined by the CTBG
- Filed: The Claimant has waived or failed to remedy the deficiencies reported
Decisions relapsed in the claims admitted to processing
|
| 2022 | 2022 % | Accumulated (2015-2022) | Accumulated % |
|---|---|---|---|---|
| Estimates (total, partial or for formal reasons) | 1036 | 73.5% | 5048 | 66% |
| Dismissed | 349 | 24.8% | 2593 | 33.4% |
| Others: suspended, retract proceedings, etc. | 24 | 1.7% | 129 | 1.7% |
| TOTALS | 1409 | 100% | 7770 | 100% |
After the corresponding processing, the claims admitted to study may be:
- Estimates (in whole or in part): The right of access is recognized and the Administration is urged to provide the requested information (in whole or in part).
- Estimated for formal reasons: the information has been provided after submitting the claim to the CTBG, thus violating the right to obtain a response within the maximum period established in the LTAIBG
- Dismissed: the claim to access the information is not recognized for not having legal protection.
Judicial remedies brought against CTBG resolutions
| Totals | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|---|---|
|
337 |
46 |
28 |
55 |
77 |
47 |
52 |
27 |
5 |
-
Totals
337
-
2022
46
-
2021
28
-
2020
55
-
2019
77
-
2018
47
-
2017
52
-
2016
27
-
2015
5
-