If you want to submit a complaint to the Council of Transparency and Good Governance, the easiest and most agile way is by electronic headquarters. This way you will also have easy access to your files and you will receive communications quickly.

If you do not have an e-certificate, we recommend that you obtain it to benefit from all the advantages of e-government.

Those who do not yet have an electronic certificate can submit the claims and other writings addressed to the CTBG for the following alternative waterways:

• Face-to-face in the office of the organism C/ José Abascal, 2 - 5th Plant. 28003 Madrid.

• In any of the public records provided for in Article 16.4 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

• by postal mail, enviando una carta a c/ José Abascal, 2 - 5ª Planta. 28003. Madrid.

If you do not use the electronic headquarters, you must submit the form corresponding, through alternative waterways noted.

If you have any doubts, you can contact our Citizen Care Unit

• By email: ctbg@consejodetransparencia.es

• By telephone: 91 273 33 03 / 08 / 24