If you wish to file a complaint with the Transparency and Good Governance Council, The easiest and most agile way is through our electronic headquarters. This way you will also have easy access to your files and you will receive communications quickly.

If you do not have an electronic identification system, we recommend that you obtain it to benefit from all the advantages of e-government:

Those who do not yet have an electronic identification system, may submit claims and other written submissions addressed to the CTBG for the following alternative waterways:

• Face-to-face in the office of the organism C/ José Abascal, 2 - 5th Plant. 28003 Madrid.

• In any of the public records provided for in Article 16.4 of Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

• by postal mail, enviando una carta a c/ José Abascal, 2 - 5ª Planta. 28003. Madrid.

If you do not use the electronic office and you are going to present the claim through one of the alternative channels indicated, you can use the form corresponding.

If you have doubts, you can contact our Citizen Care Unit:

• By email: ctbg@consejodetransparencia.es

• By telephone: 91 273 33 03 / 08 / 24