Global data on Council activity during the year 2020
Global data on complaints from the State Administration and Territorial Administrations
Total Council Entries (2020)
| Activity (entry) | Year 2020 | Year 2020 (in %) | Accumulated 2015-2020 | Accumulated (in %) |
|---|---|---|---|---|
| Complaints | 1704 | 57.1% | 7296 | 50.7% |
| Complaints | 124 | 4.2% | 432 | 3.0% |
| Complaints and suggestions | 24 | 0.8% | 85 | 0.6% |
| Consultations on implementation of the Act | 82 | 2.7% | 634 | 4.4% |
| Information to the citizen | 1051 | 35.2% | 5939 | 41.3% |
| TOTAL ENTRIES | 2985 | 100% | 14386 | 100% |
Tickets to the Council by months (2020)
Activity | jan. | feb. | mar. | Apr/May* | jun. | jul. | aug. | sep. | oct. | nov. | dec. | Total 2020 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaints | 145 | 202 | 83 | 9 | 158 | 237 | 229 | 144 | 137 | 178 | 182 | 1704 |
| Complaints | 13 | 7 | 5 | 10 | 13 | 18 | 15 | 10 | 8 | 13 | 12 | 124 |
| Complaints and suggestions | 2 | 1 | 0 | 1 | 4 | 2 | 4 | 3 | 1 | 2 | 4 | 24 |
| Consultations on implementation of the Act | 12 | 1 | 4 | 9 | 5 | 14 | 7 | 5 | 2 | 14 | 9 | 82 |
| Information to the citizen | 149 | 120 | 75 | 49 | 72 | 84 | 59 | 93 | 85 | 93 | 172 | 1051 |
| TOTAL ENTRIES | 321 | 331 | 167 | 78 | 252 | 355 | 314 | 255 | 233 | 300 | 379 | 2985 |
*Due to the state of alarm they were not received during the month of May
Total claims (entry)
Totals | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|
| 7296 | 517 | 890 | 1067 | 1338 | 1780 | 1704 |
Status of resolutions: admitted, inadmissible and archived
| Total resolutions | 2020 | 2020 % | Cumulative (2015-2020) | Accumulated % |
|---|---|---|---|---|
|
Admitted |
1218 |
76.3%
|
5026
|
73.9%
|
|
Inadmissible |
293 |
18.3%
|
1393
|
20.5%
|
|
Archived |
89 |
5.6%
|
380
|
5.6%
|
|
TOTALS |
1600 |
100%
|
6799
|
100%
|
-
Total resolutions
Admitted
-
2020
1218
-
2020 %
76.3% -
Cumulative (2015-2020)
5026 -
Accumulated %
73.9%
-
-
Total resolutions
Inadmissible
-
2020
293
-
2020 %
18.3% -
Cumulative (2015-2020)
1393 -
Accumulated %
20.5%
-
-
Total resolutions
Archived
-
2020
89
-
2020 %
5.6% -
Cumulative (2015-2020)
380 -
Accumulated %
5.6%
-
-
Total resolutions
TOTALS
-
2020
1600
-
2020 %
100% -
Cumulative (2015-2020)
6799 -
Accumulated %
100%
-
The resolutions to the complaints admitted by the Council of Transparency and Good Governance can be:
- Estimates: the citizen’s claim to know the information is accepted. In other words, they are resolutions that require the Administration to provide the requested information.
- Dismissed: the claim to know the information is not accepted.
- Suspended: a judicial procedure is pending in a claim of identical characteristics
| Resolutions admitted | 2020 | 2020 % | Cumulative (2015-2020) | Accumulated % |
|---|---|---|---|---|
|
Estimates |
762 |
62.6% |
3101 |
61.7% |
|
Dismissed |
431 |
35.4% |
1829 |
36.4% |
|
Suspended |
25 |
2.0% |
96 |
1.9% |
|
Total adminite resolutions |
1218 |
100%
|
5026 |
100%
|
-
Resolutions admitted
Estimates
-
2020
762
-
2020 %
62.6%
-
Cumulative (2015-2020)
3101
-
Accumulated %
61.7%
-
-
Resolutions admitted
Dismissed
-
2020
431
-
2020 %
35.4%
-
Cumulative (2015-2020)
1829
-
Accumulated %
36.4%
-
-
Resolutions admitted
Suspended
-
2020
25
-
2020 %
2.0%
-
Cumulative (2015-2020)
96
-
Accumulated %
1.9%
-
-
Resolutions admitted
Total adminite resolutions
-
2020
1218
-
2020 %
100% -
Cumulative (2015-2020)
5026
-
Accumulated %
100%
-
Judicial remedies against Council resolutions
| Totals | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|
| 263 | 55 | 77 | 47 | 52 | 27 | 5 |