She holds a degree in Political Science and Sociology from the Complutense University of Madrid. Master in Management and Analysis of Public Policies from the Carlos III University of Madrid.
Body
Senior Corps of Social Security Administration Technicians
Curriculum Vitae
Academic training and titles by opposition
She holds a degree in Political Science and Sociology from the Complutense University of Madrid. Master in Management and Analysis of Public Policies from the Carlos III University of Madrid. He belongs to the Higher Corps of Social Security Administration Technicians
Professional experience
Head of Primary Care Evaluation and Monitoring Area at the National Health Institute (1987).
Head of Planning and Studies Area in the General Subdirectorate of Primary Care of INSALUD (1999) and later in the Ministry of Health (2002).
Principal Evaluator in the General Directorate of Inspection, Evaluation and Quality of Services of the Ministry of Public Administrations (2005).
Director of the Observatory of Quality of Services at the State Agency for Evaluation of Public Policies and Quality of Services (AEVAL, 2006). Director of the Evaluation Department at AEVAL (2008).
President of the AEVAL from 2011 until its suppression in 2017.
Adviser in the Technical Cabinet of the Secretary of State for Justice (2017).
Publications
2019: “The evaluation of public policies in Spain” Journal of Public Administration and Employment. Government of Portugal (in edition)
2019: “The problems for the institutionalization of the Evaluation of Public Policies in Spain” chapter of the collective work Public Finance and Fiscal Governance in Spain: Challenges 2020 (in edition)
2017: “Evaluation, democratic quality and institutional improvement” Times of Peace Magazine No. 124.
2015. “Citizen participation as a criterion of value in integral evaluations. An approach from the experience of AEVAL” GAPP No. 14.
2015. “Administrative duplicities. Do we have too many administrative levels?” New Magazine of Politics, Culture and Art. No. 154: 119-148. International University of La Rioja.
2015. “Practical guide for the design and conduct of public policy evaluations. AEVAL approach”. Ministry of Finance and Public Administrations.
2013. “Overview of the evaluation of public policies in Spain”. Budget and Public Spending No. 68:13-23
2006. “Guidance guide for conducting studies of demand analysis and user satisfaction”. MAP
2006. “The image of the Health System in Spain (1995-2004), co-author. Opinions and Attitudes nº 52. Center for Sociological Research.
2006. “Gender Systems and/in the National Health Survey”, co-author. Health Gazette 20(6):427-34
2005. “User Satisfaction with Public Primary Care Services,” Journal of Health Administration 3(1):33-48
2002 “Primary Care in INSALUD: 17 years of experience” co-author. UNHEALTHY
Teaching experience:
He has given numerous courses, presentations and conferences on public policy evaluation, social perception of the quality of public services and transparency organized by institutions such as the Complutense University of Madrid (Master in Public Policy Evaluation), Autonomous University of Madrid, International University of Andalusia, Public Employee Training Centers (INAP, EGAP), various Autonomous Communities, City Councils, FEMP and Ministries, Spanish Society of Evaluation, Latin American Center of Administration for Development (CLAD), Congress of Peru, Latin American Network and Regional Development.